ctg77 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ctg77 ("ctg77", "we", "us", "our"), the operator of the online betting and casino platform accessible at https://ctg77.ws and all associated sub-pages, mobile interfaces, and services (collectively, "the Platform").

By registering an account, accessing the Platform, placing a bet, participating in a casino game, claiming a bonus, or making a deposit or withdrawal, you acknowledge that you have read these Terms in their entirety, that you understand their content, and that you agree to be bound by them without reservation. If you do not agree with any part of these Terms, you must not use the ctg77 Platform.

These Terms apply to all users of ctg77, including registered account holders, visitors who browse the Platform without a registered account, and any person accessing any ctg77 service from within the territory of Bangladesh or from any other location.

Access to and use of the ctg77 Platform is subject to the following eligibility conditions, all of which must be satisfied at all times during your use of the Platform:

• You must be a natural person aged 21 years or older. ctg77 does not permit persons under 21 years of age to register, deposit, place bets, or participate in any casino game or promotion under any circumstances.
• You must have full legal capacity to enter into a binding contract under the laws applicable in your place of residence.
• You must not be accessing the Platform from a jurisdiction in which online gambling is prohibited by applicable law. It is your sole responsibility to ensure that your use of ctg77 is lawful in your jurisdiction.
• You must not be a current or former employee, contractor, director, officer, agent, or close family member of ctg77 or any of its affiliated companies, game providers, or payment partners, unless you have received explicit written approval from ctg77 management.
• You must not be on any self-exclusion list maintained by ctg77 or on any list maintained by any responsible gaming authority or operator network.
• You must be acting on your own behalf and not as a representative, agent, or trustee for any third party.

ctg77 reserves the right to request documentary evidence of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed to ctg77's satisfaction.

To access the full features of the ctg77 Platform, including placing bets, participating in casino games, and making deposits or withdrawals, you must register a personal account. The registration process requires you to provide accurate, complete, and current information including your full legal name, date of birth, residential address, and a valid contact method.

3.1 Single Account Policy

Each individual is permitted to hold exactly one registered ctg77 account. Creating, operating, or using more than one account — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. ctg77 employs technical and manual detection methods to identify duplicate accounts. Where duplicate accounts are identified, ctg77 reserves the right to close all associated accounts and to withhold any funds, bonuses, or winnings held within those accounts.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your ctg77 account credentials, including your username and password. You must not share your login details with any other person. ctg77 will not be held liable for any loss, unauthorised transaction, or account compromise arising from your failure to maintain adequate security over your login credentials. If you suspect that your account has been accessed without your authorisation, you must contact ctg77 support immediately via email at support at ctg77.ws.

3.3 Accurate Information

All information provided during registration and at any subsequent point must be accurate and truthful. Providing false, misleading, or incomplete information — including a false date of birth, a false name, or a residential address that does not correspond to your actual location — constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of any balance held in the account.

ctg77 operates a Know Your Customer (KYC) verification process in accordance with its obligations to prevent fraud, money laundering, underage gambling, and account misuse. KYC verification is mandatory before any withdrawal is processed and may be requested at any time at ctg77's discretion.

4.1 Documents Required

To complete KYC verification, you may be required to submit one or more of the following documents:

• A valid government-issued photo identification document, such as a National Identity Card (NID), passport, or driving licence issued by the relevant Bangladeshi authority.
• Proof of residential address dated within the preceding 90 days, such as a utility bill, bank statement, or official correspondence.
• Proof of ownership of the payment method used for deposits, such as a screenshot of your registered bKash or Nagad account showing your name and mobile number.
• A selfie photograph holding your identification document, if requested by the ctg77 verification team.

4.2 Verification Timeframes

ctg77 aims to complete standard KYC reviews within 24 hours of receiving a complete set of required documents. Complex cases or cases requiring additional documentation may take longer. ctg77 will communicate any delays or additional requirements via the contact details registered on your account.

Withdrawal requests submitted prior to completion of KYC will be held in a pending state until verification is complete. ctg77 is not liable for any delays in withdrawal processing that result from incomplete or unsatisfactory KYC documentation submitted by the account holder.

ctg77 accepts deposits via the following payment methods available to Bangladesh-based players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may change over time; the current list of accepted methods is displayed in the deposit section of your ctg77 account.

5.1 Minimum Deposit

The minimum deposit amount at ctg77 is ৳100 (one hundred Bangladeshi Taka). There is no upper limit on individual deposit amounts, although ctg77 reserves the right to apply enhanced due diligence procedures for large deposits and to request supporting documentation where appropriate.

5.2 Deposit Processing

Deposits via bKash, Nagad, Rocket, and Upay are credited to your ctg77 account within seconds of the mobile wallet transaction being confirmed. Deposits via bank transfer or card may take up to 30 minutes depending on the processing time of the originating institution. ctg77 is not responsible for delays caused by the player's bank, mobile wallet provider, or card issuer.

5.3 Deposit Ownership

All deposits must be made from payment methods that are registered in your own name. Deposits made from payment accounts belonging to third parties — including family members — are prohibited. ctg77 reserves the right to return funds to the originating payment method and to suspend the associated ctg77 account where third-party deposit sources are identified.

Withdrawals from your ctg77 account may be requested at any time, subject to the conditions set out in this section. All withdrawal requests are subject to completion of KYC verification prior to processing.

6.1 Withdrawal Methods

Withdrawals are processed to the same payment method used for the most recent deposit on your account, wherever technically possible. ctg77 supports withdrawals to bKash, Nagad, Rocket, and Upay accounts registered in the account holder's name. Bank transfer withdrawals to accounts at Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported institutions are also available.

6.2 Processing Times

Standard withdrawal requests submitted to verified accounts are processed within 15 to 60 minutes during normal operating hours. Requests submitted during periods of high volume or requiring additional review may take up to 24 hours. ctg77 aims to process all withdrawal requests as promptly as possible and will notify the account holder of any processing delays via the contact details on file.

6.3 Minimum and Maximum Withdrawals

The minimum withdrawal amount is ৳500 (five hundred Bangladeshi Taka). Maximum single withdrawal amounts and daily withdrawal limits are displayed in the withdrawal section of your ctg77 account and may vary based on your account verification status and payment method. ctg77 reserves the right to adjust these limits at its discretion.

6.4 Wagering Requirements

Funds credited to your account as bonuses, free bet returns, or promotion rewards are subject to applicable wagering requirements before they may be withdrawn as cash. Real money funds deposited by the player are not subject to additional wagering requirements, unless those funds have been combined with a bonus in accordance with a promotion's specific terms.

ctg77 offers a range of bonuses and promotional offers to eligible registered account holders. All bonuses, including welcome bonuses, reload bonuses, cashback offers, and free bet credits, are subject to the specific terms and conditions stated at the time the promotion is published. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion's specific terms shall prevail for the matters they address.

7.1 Wagering Requirements

All bonus funds are subject to wagering requirements before they may be converted to withdrawable cash. Wagering requirements, eligible games, minimum odds, and time limits for each promotion are displayed clearly in the promotion's terms page within your ctg77 account dashboard. Bets placed on restricted games or below minimum odds do not count toward wagering requirement completion.

7.2 Bonus Eligibility

Bonuses are available only to players who meet the eligibility conditions specified in each promotion. Unless otherwise stated, bonuses are available to one account per person, per household, per device, and per IP address. ctg77 reserves the right to decline a bonus claim or to reclaim bonus funds where eligibility conditions were not met at the time of the claim.

7.3 Bonus Abuse

Any attempt to exploit bonus offers through irregular betting patterns, hedging, use of multiple accounts, coordinated play, or any other method that ctg77 reasonably determines to constitute bonus abuse will result in the voiding of the relevant bonus, cancellation of associated winnings, and potential closure of the account involved. ctg77's determination of what constitutes bonus abuse is final.

7.4 Modification and Withdrawal of Promotions

ctg77 reserves the right to modify, suspend, or withdraw any promotion at any time, provided that reasonable notice is given to affected players. ctg77 will honour bonus funds already credited to an account under an active promotion at the time of any such modification, subject to the wagering requirements that applied at the time of the credit.

The following rules apply to all sports betting activity on the ctg77 Platform, including cricket betting (BPL, IPL, T20 World Cup, Bangladesh Tigers bilateral series), football, kabaddi, ice hockey, and all other sports and markets offered.

8.1 Bet Acceptance

All bets placed on ctg77 are subject to acceptance by ctg77. ctg77 reserves the right to decline, limit, or restrict any bet at its sole discretion, without any obligation to provide a reason. A bet is not accepted until you receive a confirmed bet receipt with a unique bet reference number in your account betting history.

8.2 Odds

Odds displayed on ctg77 are subject to change at any time up to the point that a bet is confirmed. In the event that an obvious pricing error results in a bet being accepted at materially incorrect odds, ctg77 reserves the right to void the affected bet and return the stake to the player's account balance.

8.3 Void Bets

A bet may be declared void by ctg77 in any of the following circumstances: the event is cancelled or abandoned before the relevant bet settlement conditions are met; the market is suspended and the bet was placed during a period when the market should not have been available; an obvious error in the market setup is identified; or ctg77 receives instructions from a relevant sporting authority indicating that a result should not stand for settlement purposes.

8.4 Live In-Play Betting

Live in-play betting on cricket and other sports is available on ctg77 for eligible markets. In-play odds update in real time and bets placed during live play are accepted subject to the prevailing in-play rules for the relevant sport. Delays between the live broadcast and the ctg77 in-play market are inherent to all live betting platforms; placing bets with knowledge of outcomes that have already occurred but are not yet reflected in the market ("courtsiding") is strictly prohibited and will result in account suspension.

The ctg77 Casino offers a library of 500+ certified games including video slots, live dealer table games, crash games, and specialty titles. All games are provided by internationally recognised studios including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Ezugi, Spribe, Play'n GO, Red Tiger, and Habanero.

9.1 Random Number Generators

All ctg77 slot titles and RNG table games use independently certified Random Number Generators to produce outcomes. The RNG certification of ctg77's game library is maintained by the respective game studios and is available on request. ctg77 does not manipulate game outcomes and has no mechanism to influence individual game results once a game round has commenced.

9.2 Live Casino

Live casino games are streamed in real time from certified studios operated by Evolution Gaming and Ezugi. Live dealer games are subject to the studio's own game rules, which are displayed within the game interface before each game session begins. By joining a live casino table, you accept the applicable studio game rules in addition to these Terms.

9.3 Technical Malfunctions

In the event of a technical malfunction, disconnection, or system error that affects the outcome of a game round, ctg77 will use the game server's recorded data to determine the correct outcome for settlement purposes. If the game round cannot be reconstructed from server data, the round will be voided and the player's stake returned. ctg77 is not liable for losses arising from technical malfunctions on the player's own device, browser, or internet connection.

The following activities are strictly prohibited on the ctg77 Platform. Any player found to be engaging in prohibited conduct will be subject to immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where required by law.

• Using automated software, bots, scripts, crawlers, or any other non-human mechanism to access the Platform, place bets, or interact with games.
• Exploiting software vulnerabilities, errors, or bugs in the Platform's code or in any game provided on the Platform. Any vulnerability discovered must be reported to ctg77 support immediately; exploiting a known vulnerability is prohibited regardless of whether ctg77 has been notified.
• Engaging in match-fixing, spot-fixing, or any other form of sports integrity manipulation in connection with events offered on the ctg77 sportsbook.
• Colluding with other players in live poker, live casino, or any other game where collusion could provide an unfair advantage.
• Depositing or withdrawing funds for the purpose of money laundering, terrorist financing, or any other criminal activity.
• Using payment methods that do not belong to you, including stolen card details or mobile wallet credentials obtained fraudulently.
• Creating or using multiple accounts to claim multiple instances of a bonus or to circumvent betting restrictions applied to your primary account.
• Providing false identity information or impersonating another individual during account registration or KYC verification.
• Attempting to access another player's account without authorisation.
• Using the ctg77 Platform for any commercial purpose, including acting as an agent or bookmaker accepting bets on behalf of third parties using your ctg77 account.

ctg77 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where ctg77 has reasonable grounds to believe that:

• The account holder has breached any provision of these Terms;
• The account has been used for fraudulent, deceptive, or illegal activity;
• The account holder has failed to meet or maintain the eligibility requirements set out in Section 2;
• The account holder has failed to provide satisfactory KYC documentation within a reasonable period of being requested to do so;
• Continued operation of the account poses a financial, legal, or reputational risk to ctg77.

Where an account is suspended pending investigation, ctg77 will make reasonable efforts to complete the investigation and communicate the outcome within 14 business days. Where an account is closed for breach of these Terms, any balance held in the account may be forfeited at ctg77's discretion depending on the nature and severity of the breach. Where no breach is found, any real money balance held in the account will be returned to the account holder via their registered payment method.

11.1 Voluntary Account Closure

You may request closure of your ctg77 account at any time by contacting support at ctg77.ws. Upon receiving a voluntary closure request, ctg77 will process the closure within 5 business days. Any real money balance remaining in the account at the time of closure will be returned to your registered payment method, subject to completion of any outstanding KYC requirements.

ctg77 is committed to providing a safe and responsible gaming environment for all players. Gambling is intended to be an enjoyable form of entertainment for adults. ctg77 strongly encourages all players to set personal limits and to seek help if gambling is causing them harm.

12.1 Available Tools

The following responsible gaming tools are available to all registered ctg77 account holders and can be activated by contacting support at ctg77.ws:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you may deposit into your ctg77 account. Increases to deposit limits take effect after a 24-hour cooling-off period; reductions take effect immediately.
• Session Time Reminders: Set alerts that notify you when a defined session duration has elapsed, prompting you to review your activity and consider taking a break.
• Cooling-Off Period: Temporarily suspend access to your ctg77 account for a defined period of between 24 hours and 6 weeks while you take a break from gambling.
• Self-Exclusion: Permanently exclude yourself from the ctg77 Platform for a defined minimum period of 6 months. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

12.2 Age Verification

ctg77 maintains a strict 21+ age restriction. All accounts are subject to age verification during the KYC process. ctg77 may suspend account access at any time pending age verification where there are reasonable grounds to suspect that an account holder may be under 21 years of age.

If you are concerned that you or someone you know may be gambling problematically, please contact ctg77 support at support at ctg77.ws or visit the Responsible Gaming section of this website for further guidance and resources.

ctg77 collects, processes, stores, and uses personal data provided by account holders in accordance with its Privacy Policy, which forms an integral part of these Terms and should be read alongside them. By registering a ctg77 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

ctg77 implements SSL encryption across all login sessions, deposit and withdrawal transactions, and data transmissions to protect the security of your personal and financial information. ctg77 does not sell, rent, or share your personal data with unaffiliated third parties for marketing purposes without your explicit consent, except as required by law or as necessary to process your transactions through payment partners.

You have the right to request access to the personal data held about you by ctg77, to request correction of inaccurate data, and to request deletion of your data subject to ctg77's legal retention obligations. To exercise these rights, contact support at ctg77.ws with your registered account details and the nature of your request.

All content on the ctg77 Platform, including but not limited to the ctg77 brand name, logo, website design, graphics, text, software, data structures, game interfaces, marketing materials, and promotional content, is the exclusive intellectual property of ctg77 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ctg77 Platform for personal, non-commercial entertainment purposes only. This licence does not permit you to copy, reproduce, modify, distribute, publicly display, reverse-engineer, decompile, or create derivative works from any content on the ctg77 Platform without prior written consent from ctg77.

Game content displayed on the ctg77 Platform, including game graphics, audio, and interfaces, remains the intellectual property of the respective game studios (Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Ezugi, Spribe, Play'n GO, and others) and is used by ctg77 under licence. Any unauthorised use of game content is prohibited and may be subject to legal action by the relevant rights holder.

To the fullest extent permitted by applicable law, ctg77's total aggregate liability to any account holder for any loss, damage, or claim arising out of or in connection with the use of the ctg77 Platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total value of deposits made by that account holder in the 30 calendar days immediately preceding the event giving rise to the claim.

ctg77 shall not be liable under any circumstances for: indirect, consequential, special, or punitive damages; loss of profits, loss of revenue, loss of data, or loss of opportunity; losses arising from the player's reliance on any information displayed on the Platform; losses caused by a player's own negligence, misuse of the Platform, or failure to follow ctg77's instructions; or losses arising from circumstances outside ctg77's reasonable control, including telecommunications failures, power outages, natural disasters, government actions, or third-party payment provider failures.

The ctg77 Platform is provided on an "as is" and "as available" basis. ctg77 makes no warranties, express or implied, regarding the uninterrupted availability of the Platform, the accuracy of odds or market data, or the fitness of any game or service for a particular purpose. Planned and unplanned maintenance periods may result in temporary unavailability of the Platform or specific features.

ctg77 reserves the right to amend these Terms at any time. Where changes are material — meaning they significantly affect your rights, obligations, or the financial terms governing your account — ctg77 will provide at least 7 calendar days' notice prior to the amended Terms taking effect. Notice will be provided via the email address or mobile number registered on your account, or via a prominent notice displayed when you next log in to the Platform.

Minor amendments, including corrections of typographical errors, clarifications that do not alter the substance of any provision, or updates to reflect changes in applicable law, may be made without advance notice and will take effect immediately upon publication on the Platform.

The current version of these Terms is always accessible at https://ctg77.ws/terms-conditions. The effective date displayed at the top of this document indicates when the current version came into force. If you do not agree with any amendment to these Terms, you must stop using the ctg77 Platform and may request voluntary account closure as described in Section 11.1.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any other aspect of the ctg77 Platform, please contact the ctg77 support team using the details below. All support is conducted in English by agents available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (UTC+6).

Formal complaints regarding account decisions, bonus disputes, or withdrawal holds should be submitted in writing to support at ctg77.ws with the subject line "Formal Complaint — [Your Account Username]". ctg77 aims to acknowledge all formal complaints within 24 hours and to provide a substantive response within 5 business days.